Think iLL Marketing ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, lead forms, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, business name, and other contact details when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent, opt-in, and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include IP address, browser type, device type, pages visited, and interaction data.
Appointment and Service Data
If you schedule appointments or use our services, we may collect details related to those interactions, including booking history and service inquiries.
3. How We Use Your Information
We use your information to:
• Provide requested services and customer support
• Send appointment confirmations and reminders
• Send SMS and email communications only if you have explicitly consented
• Improve our website, ads, and marketing performance
• Maintain compliance records related to consent and opt-outs
• Protect our business, systems, and users from fraud or abuse
SMS Consent and Communications
We only send SMS messages to individuals who have provided express written consent. SMS consent may be obtained when a user:
• Submits a website form and selects an SMS consent checkbox
• Books an appointment and agrees to receive text communications
• Requests information and affirmatively opts in to receive SMS messages
• Provides written consent through our online systems
Consent to receive SMS messages is not a condition of purchase.
Message Frequency: Message frequency may vary based on your inquiry and activity with our business, typically up to 3–5 messages per inquiry for transactional messages. Promotional message frequency may vary.
Msg & Data Rates: Msg & data rates may apply.
Opt-Out: Users may text STOP to any message at any time to opt out. After opting out, you will receive one final confirmation message and no further texts will be sent.
HELP: Users may text HELP to +1 (312) 636-9337 at any time to receive assistance, including our business name and contact information.
We maintain records of user opt-in, opt-out, and consent activity for compliance purposes.
4. Cookies and Tracking Technologies
We use cookies, pixels (including Meta/Facebook and Google), and similar technologies to personalize your experience and understand how our website and ads are used. You can control cookies through your browser settings, but some features may not function properly if disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in these limited circumstances:
Service Providers
We may share information with trusted vendors who help us operate our business, such as:
• SMS and email delivery platforms
• CRM and scheduling tools (e.g., GoHighLevel)
• Analytics providers
• Customer support tools
These providers may only use your information to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or to protect the rights, safety, and security of Think iLL Marketing, our users, or others.
Business Transfers
If Think iLL Marketing is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. Any successor must honor this Privacy Policy.
Explicit SMS Compliance Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service or technical platforms) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation and you will no longer receive SMS messages unless you opt back in.
Email Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link in any email.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact: